In her 15th year with Canada Revenue Agency, CEO Kelly Rust made the big decision to retire her career with the agency and help her fellow Canadians by starting her own tax practice. She saw the lack of and need for quality tax advisors outside her corporate world and recognized her calling... She jumped. And in 2018, SheDo Tax was born.
We are a team that specializes in taxes, bookkeeping while having a little fun along the way... Interested in being part of our team? We are always growing our team of accountants, bookkeepers and administrative staff. Send your interest/resume to kelly@shedotax.ca!
**Kelly Rust, Chief Executive Officer (CEO) and Accountant**
Kelly Rust is a determined entrepreneur and CEO of SheDo Tax Company, which she has successfully led since 2018. She is a proud wife to Ryan and a happy mom of two boys, Colten and Jaeger. Known for her positive outlook and high energy, Kelly passionately continues to grow, learn and reach new levels with SheDo Tax.
At age twenty, Kelly owned her first business, successfully transitioning it from a sole proprietorship into a partnership, which was eventually sold for a profit ten years later. After selling her first company, she focused on her career with the Canada Revenue Agency for the next fifteen while also dabbling in real estate throughout Ontario in Hamilton, Caledonia, and Hagersville. In her spare time, she enjoys self managing her stock investing portfolio, planning events, working on wellness and self-care, and travelling.
Kelly truly believes it is always important to "hire for fit, and train for skill." SheDo Tax Company has now grown to a full staff of eight: Kelly, Rachel, Shannon, Melissa, Tiffany, Nica, Ryan and Sarah. All are personable, motivated, and smart individuals who "fit" what she was looking for and now have many "skills" under their belts. Through rigorous training and a boatload of fun, they formed the SheDo Tax Company, and Kelly continues to lead the team.
Rachel Whitlock, Lead Bookkeeper, Quickbooks Online Trainer and Income Tax Preparer
Rachel has been married for sixteen years and is a mother of three. Her other favourite titles are sister, grandma, auntie, Coach, and best bud. When she joined SheDo Tax, as an original squad member, she was looking for a change as her kids got older. She found that change, has thrived and is always up for a challenge – and a good time!
Rachel is QuickBooks Advanced certified and is proficient in all things QuickBooks Online. As our virtual trainer, she has an eagerness to constantly learn and grow, turning numbers into knowledge. If asked her favourite aspects of her job, it would be the clients, the hard work, the laughs and comradery she shares with her coworkers.
She is passionate about offering service with a smile and creating a memorable interaction with you here at SheDo Tax. As SheDo's lead bookkkeeper, her passion to serve our small business community earned her a first place win in the category of Best Bookkeeping service, in the Haldimand Reader’s Choice award.
When she isn’t in the office, you can find her listening to her favourite tunes, watching the Blue Jays, or reading. She also loves to spend time with her family, being with the A Division Champs, the Diamond Divas, her ladies ball team, or making memories at the cottage.
Shannon Smith, Lead Bookkeeper and Income Tax Preparer
Meet Shannon.
One of SheDo’s lead bookkeepers and tax preparers with a knack for exceptional organizational skills.
QuickBooks advanced certified and a professional broadcaster of awesomeness, she enjoys developing relationships and getting lost in the numbers.
She’s overzealous about food, enjoys her morning coffee a little too much, collects tiny treasures, laughs without holding back, speaks her mind and is a bit of an old soul.
Born and raised in Waterford, she remains a resident in the nearby village of Villa Nova. She appreciates the country lifestyle and likes to unwind with her husband and daughter. Shannon enjoys camping, watching the Blue Jays, reading a good book, crocheting & golfing in her weekly league.
Always on the hunt for the next great bite / Coffee addict / Living life with a soundtrack / Escaping reality one page at a time / True Crime Junkie
Melissa MacDonald, Bookkeeper and Income Tax Preparer
Meet our resident sommelier, Melissa. After spending 10+ years in the wine industry she has decided to switch gears and join the world of all things taxes, numbers and small business growth…yes, she loves trying new things and feeding her adventurous spirit.
Melissa has dived right in and loves putting her 20 years of client services and development to the forefront to create lasting relationships with our clients and neighbours. She is QuickBooks Online Advanced Certified, enrolled at the Canadian Tax Academy taking courses pertaining to personal and corporate income tax and continues to have a thirst for learning.
When she isn’t crunching numbers you can find her reading a good book, listening to jazz, planning a new travel adventure or kicked back at the cottage enjoying time with her husband and two little men, Miles and Theo.
This fiercely loyal Leo is excited and proud to be part of the SheDo squad!
“My goal is always to make things less intimidating and super approachable. Looking forward to working with you!”
Tiffany Madden, Bookkeeper and Income Tax Preparer
A lifelong Hamiltonian, Tiffany moved to Norfolk county in 2022. She completed the Accounting Bookkeeping courses online at Mohawk College, and shortly after joined the SheDo Squad as a bookkeeper and income tax preparer. Tiffany is also QuickBooks Online Certified. With a commitment to continuous learning, Tiffany utilizes Canadian Tax Academy to expand her knowledge and stay current with best practices.
Tiffany has over a decade of experience in customer service and data entry, and prides herself on her thoroughness and keen attention to detail. Whether it’s bookkeeping or preparing for tax season, she uses her problem solving and organizational skills to support clients in achieving peace of mind.
In her spare time, Tiffany enjoys reading, crochet, going for walks, streaming movies and shows, and spending time with loved ones. She also has an interest in bird watching and astronomy.
Ryan Rust, Chief Operating Officer (COO) and Jack of All Trades
After nearly 15 years as an Account Executive in the insurance world, Ryan made the leap to join his wife, Kelly, in running the busy day-to-day at SheDo Tax (she’s the boss-he happily admits it). As the lone guy on a team of seven amazing women, Ryan brings balance, laughs, and the occasional dad joke to the office.
When he’s not keeping things running smoothly, Ryan is busy chasing after his two boys, Colten and Jaeger, who keep the calendar packed with sports and events. At home, their dogs Gus and Annie make sure there’s never a dull (or quiet) moment.
Ryan has a serious thirst for knowledge and is always finding ways to grow, whether that’s on the ice playing hockey, flying down a mountain on a snowboard, tinkering with a DIY project, cooking a delicious meal, or belting out a tune for anyone within earshot. A foodie at heart, he dreams of traveling the world one dish at a time.
Veronica (Nica) vanBeuzekom, Bookkeeper and Income Tax Preparer
Nica comes to SheDo after over 15 years of working in bakeries and small-scale farming. She is putting the administrative, organizational and bookkeeping skills she has learned to good use, and growing those skills with the knowledge and support of her co-workers. Nica has completed Quickbooks Accounting certification and is learning through the Canadian Tax Academy. She specializes in small business and farm taxes, as well as T2 corporate returns, and cares deeply about helping her tax and bookkeeping clients feel less stressed about their accounting and taxes!
Originally from Massachusetts, Nica happily moved to Canada in 2011 and has enjoyed living and raising her 2 kids in Ontario. Since 2017, she and her partner Adam have run Branching Path Farm, a small-scale organic vegetable farm that they started near Hamilton and moved to Simcoe in 2019. Nica is passionate about sustainable agriculture, local economy, and fresh, healthy food! When she has spare time, she loves to read, watch shows and play board games. When she doesn't, she listens to audiobooks, podcasts or music while working hard on the farm. Nica loves cooking and baking, and is always ready for a cup of tea.
Sarah Cowie, Bookkeeper and Income Tax Preparer
Born and raised in Caledonia, Sarah brings strong community roots and a fresh enthusiasm to the team. A proud and busy mom of three, she took time away from the workforce to focus on raising her children and is now excited to return, eager to learn and help make the tax filing process smooth for clients.
When she's not at work, you'll find Sarah at the ice rink, baseball diamond, or dance studio, cheering on her kids and balancing the joyful chaos of family life. Her dedication, positivity, and commitment to growth make her a great fit to our team.